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FAQs
Frequently Asked Questions
How do I manage my users?

After logging in and accessing your team, follow these steps to administer your users.

Go to the USERS section in Medcast Teams which allows you to:

  1. View a list of a team's users

  2. Add and Remove users

  3. View and edit a user’s profile

  4. Search for a user

  5. Track pending user invitations

Users

This screen shows you the list of users in the currently selected team. From here you can:

  1. Add users

  2. View and Edit a user’s profile

  3. Search for a user

  4. Remove a user (click on the user's name first and click the Remove button)

 

Users

 

When a learner resigns or leaves the company...

Remember to search for them in the USERS section and REMOVE them from the team. This will un-enrol them from any eLearning and remove any permissions they had in the system.

 

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How do I add users?
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Just click the user's full name
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Provided you have permission, just click on the Edit User link
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Yes, you can use the "Move User" function
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Yes you can do this via the user profile of the manager. Just click on the plus (+) symbol in the Direct Reports section
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Provided you have the 'Course Enrolment Administrator' permission you can enrol team members in courses that your company has licensed through Medcast
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On the Pending Invitations page you can see any user invitations that have been created but not yet accepted. From this page you can re-send the invitation or delete it.
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Users in the Team Learning system must be assigned at least one manager. This can be any user who is a member of any System Role where "Is Manager" is set to true, or the manager can be set to "Self" in the case that there is no suitable manager to be assigned.
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You can deactivate them but it's a good idea to check for any direct reports.
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