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FAQs
Frequently Asked Questions
Why is the coupon code and course link given to me by my employer/event organiser not working?

If your coupon code is not processing correctly, please try troubleshooting via the below step by step guide: 

  • Login if you already have a Medcast account or
  • Sign up if you are new to Medcast

 Then...

  1. Locate the original email from your employer, that outlined both the course link and coupon code. and click on the link
  2. Click "Enrol"
  3. Complete any missing details to the enrolment form
  4. IGNORE STEP 3 (payment) and enter the Coupon Code instead.
  5. The balance at the bottom should reset to zero
  6. Confirm enrolment

If you continue to have difficulties registering into your course, please contact us.

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